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138 customer reviews of Jiffy Lube. One of the best Oil Change Stations, Automotive business at 691 Columbus Ave, Rochester NH, 03867. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. Jiffy Lube Live, located in Bristow, Virginia is a popular outdoor live performance amphitheater that was opened in 1995 with a performance by The Village People Formerly this amphitheatre was known as Nissan Pavilion or Nissan Pavilion at Stone Ridge.
- Jiffy Lube ranks 301 of 1729 in Service Centers and Repairs category. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. Recent recommendations regarding this business are as follows: 'Be persistent', 'not recommended', 'Go 2 the dealership'. View full Jiffy Lube overview.
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Jiffy Lube Signature Service® Oil Change
This isn’t just an oil change, it’s preventive maintenance to keep your vehicle running right.
Slow your roll with properly stopping brakes. Inspections and repairs are done while you wait.
Jiffy Lube offers a full range of tire services from tire rotation to installation and inspections.
Check engine light on? Jiffy Lube will perform a diagnostic code retrieval and discuss repairs.
Keep your engine from overheating with an inspection and a coolant/antifreeze flush and fill.
Keep your lights shining and engine starting with Battery Maintenance and Replacement.All Services
NBC BAY AREA RESPONDS
Greg McFee’s 2003 Mazda MPV van is working fine now. But recently, during a check-up, a mechanic discovered the oil pan was leaking and apparently had been for a while.
“He said, 'it looks like the plug in here has stripped out the threads and you’ve got an oil leak. As a matter of fact, you’ve got about one quart of oil in the vehicle,'” McFee said.
That was a problem, because McFee says he’d only allowed the professionals at Jiffy Lube in Palo Alto to change his oil. So, after paying Mazda $413 to replace the oil pan, he turned to Jiffy Lube to reimburse him for the repair.
“It had to have been through an oil change,” he concluded. “I hadn’t had it done anywhere else.”
McFee filed a claim. It went nowhere.
“It was a total of six weeks I waited,” he said. “And nothing came of it.”
We took McFee’s case to the California Bureau of Automotive Repair.
“We strongly encourage consumers to file a complaint with us,” the bureau’s Bill Thomas said.
Thomas said that when an auto shop damages your car, the shop is on the hook.
“They are responsible,” Thomas said. “They have care and custody of the vehicle until they return it to you. So, in most cases a repair facility will be responsible for damage while at the facility.”
If it ever happens to you, and you wind up in a dispute, the state recommends you file an official complaint.
File a complaint online: https://www.dca.ca.gov/webapps/bar/complaints.php
Jiffy Lube Reviews
Call in a complaint: 855-837-7985.
Jiffy Lube Complaints Oil Change
Shops don’t have to respond to you, but they are required to respond to the state – a conversation that can get testy, Thomas said.
“They’re not required to respond politely in all cases – generally they do,” he said. “We do maintain interaction with them until there is a resolution.”
Jiffy Lube Complaints Canada
Thomas said the Bureau aims to respond to consumers' complaints within 10 days.
Jiffy Lube Complaint Department Phone Number
As for McFee and his van, he contacted NBC Bay Area Responds after his worthless, six-week wait.
“I felt like I was getting the brush off,” he said.
We e-mailed Jiffy Lube and got immediate results.
Jiffy Lube Complaint Center
“An hour and a half later, I had a call from Jiffy Lube, saying we’re going to get a check off to you,” McFee said.
Jiffy Lube’s corporate office in Texas attributed McFee’s delay to a personnel change. In a statement, it said it “strives to provide each customer with quality service.”
McFee is confident he’d still be waiting for a check if he hadn’t contacted NBC Bay Area Responds.
“You definitely work,” he said. “I’m glad you’re on our side.”